TERMS OF SALE Captain Deepesh Watches



These Terms and Conditions of Use define the conditions applicable to sales made between, on the one hand, those who wish to make a purchase (hereinafter the "Customer") through the website https://www.captaindeepesh.com and, secondly, the company SC AGENCY whose commercial name is Captain Deepesh Watches with headquarters in Arezzo (IT) Via Paolo Uccello 36 - 52100 - registered with VAT number FR92810499467. These conditions apply only to non-commercial individuals.


The customer can purchase through the site https://www.captaindeepesh.com The order implies irrevocable acceptance of these terms and conditions. These conditions of sale are subject to change; the conditions applicable are those in force on the site at the time of the order.


Any order implies acceptance of the prices and descriptions of the products available for sale. SC AGENCY undertakes to fulfill the orders received on the site only within the limits of the available stocks of products. In the absence of availability of one or more ordered products, in the event of a failure to update the site in a timely manner, the company SC AGENCY undertakes to promptly communicate it to the Customer. The customer order will be automatically canceled and refunded.


All product prices are indicated with taxes included, excluding shipping. SC AGENCY reserves the right to change prices at any time without notice. The products will be invoiced on the basis of the price in force at the time of order confirmation and remain the property of SC AGENCY until receipt of the full payment. The price will be payable in full in one go. All prices on the SC AGENCY website include 22% VAT. Third countries are subject to VAT and specific duties. Note that SC AGENCY has no control over the specific costs of third countries and it is up to the buyer to contact the local customs office for further information.


SC AGENCY processes orders from Monday to Friday (excluding holidays), with an average delay of 48 hours. At certain times (especially during sales, Christmas, private sales), the processing time may be longer due to the greater number of orders to be processed. In addition to this delay there is the time of transport and delivery of orders, provided by different delivery services according to the country. The maximum delivery period, including transport, is 15 working days from the order confirmation date, unless expressly specified. In all cases, the customer automatically receives an e-mail informing him of the shipment and the status of his order. SC AGENCY will do everything in its power to deliver the order to the delivery address, within the expected delivery time. The buyer is responsible for the correct insertion of the delivery address. In case of problems during the shipment of an order, following an error in the delivery (error attributable to the buyer), the company SC AGENCY cannot be held responsible for the loss of the shipment.


SC AGENCY does not offer free shipping to any of the destinations that can be selected when ordering.


Payment for purchases will be made using a credit card (Bankcard, Visa, Mastercard) via PayPal. The order will be registered after the payment has been accepted by the secure payment service. The customer must enter the card type, the name on the card, the card number, expiry date and the security code on the back of the card, in the places provided for this purpose. Payment to the customer's bank account will be debited when ordering. SC AGENCY implements all means to guarantee the confidentiality and security of data transmitted through the web and on the shop.nanicrueltyfree.it website. As such, the site uses a form that provides the encryption of the customer's credit card bank data, using SSL (Secure Socket Layer). Contact information will never be transmitted unencrypted over the network.

 ARTICLE 8 Bis / Return Terms

RETURN WITH FREE EXCHANGE - As for returns with exchange of only Belts and Footwear items, the seller can be informed by e-mail to Customer Service (info@captaindeepesh.com); the package must then be delivered to a post office, attaching the consignment note found inside the package / box for shipping. Obviously the product must be intact, not worn and accompanied by its packaging; otherwise the return will not be accepted. This service is free only for shipments on Italian territory.


The right of withdrawal can be exercised from the moment of the conclusion of the contract up to 14 days after the receipt of the goods (Article 65 of the Consumer Code). Clearly, the customer will be released and will be entitled to the refund of the amount paid to the seller, net of delivery and reshipment costs (always paid by the customer), only after verification of integrity and perfect correspondence to what was initially sold. To make the return, it will be necessary to communicate the request by e-mail to the Customer Service (info@captaindeepesh.com) and subsequently deliver the package to a post office, attaching the consignment note in the package / box for shipping. The refund will be made free of charge, in the shortest possible time and in any case within 30 days from the date on which the seller became aware of the customer's exercise of the right of withdrawal. The sums are meant to be reimbursed within the deadlines, if they are actually returned, sent or re-credited in a currency not later than the expiry of the previously indicated deadline.


All elements of the SC AGENCY website, both visual and audio, trademarks or patents of the respective manufacturers / brands, are protected by copyright. Total or partial reproduction, modification or use of these trademarks, and more generally that of other intellectual property rights connected to the site, for any reason and on any medium without the express prior consent of the company SC AGENCY, are strictly prohibited .


These conditions are subject to Italian law. In case of dispute, SC AGENCY and the customer will try to resolve it amicably, through the customer service, the details of which are mentioned on the website https://www.captaindeepesh.com. If there is a failure in the transaction, the jurisdiction in the event of a dispute will be that of Arezzo.


Your data will be processed in compliance with the rules set out in the "privacy regulation code" and used only to fulfill current tax and accounting obligations. They will not be passed on to third parties.


For information and questions, SC AGENCY Customer Service is available:

- By e-mail: info@captaindeepesh.com

- By mail to SC AGENCY, Via Paolo Uccello 36 - 52100 (AR) - AREZZO - IT