GENERAL CONDITIONS OF SALE CAPTAIN DEEPESH
ARTICLE 1 / PURPOSE AND IDENTIFICATION
These General Conditions of Sale define the terms and conditions applicable to sales concluded between persons wishing to make a purchase (hereinafter referred to as “CUSTOMER”) via the website https://www.captaindeepesh.com and CAPTAIN DEEPESH LTD, whose business name is CAPTAIN DEEPESH, is headquartered in London (UK) 20-22 Wenlock Road – N1 7GU, registered VAT number GB258038004. These conditions apply exclusively to Than non-traders.
ARTICLE 2 / ORDER
The CLIENT can purchase via the site https://www.captaindeepesh.com. The order implies the irrevocable adherence to the present general conditions of sale. These general conditions of sale may be modified, the conditions applicable are those in force on the site at the date of placing the order.
The management of orders and payments made in France and Italy are automatically delegated to CD ITALY S.R.L.S through our integrated systems, CAPTAIN DEEPESH will be fully responsible in legal terms for these orders.
ARTICLE 3 / AVAILABILITY OF PRODUCTS
All orders are worth accepting prices and descriptions of products available for sale. CAPTAIN DEEPESH undertakes to honor the orders received on the website only within the limits of the available stocks of the products. In the absence of availability of one or more ordered product (s), CAPTAIN DEEPESH undertakes to inform the CUSTOMER as soon as possible. The CLIENT command will then be canceled automatically.
ARTICLE 4 / PRICES AND INVOICES
All the prices of the products are indicated all taxes included except participation in the expenses of port. CAPTAIN DEEPESH reserves the right to modify its prices at any time without prior notice. The products will be invoiced on the basis of the price prevailing at the time of the confirmation of the order and remain the property of CAPTAIN DEEPESH until complete receipt of the price. The price will be payable in full at one time. All rates displayed on the CAPTAIN DEEPESH website include 22% VAT. Non-EU countries are subject to VAT rates and specific customs duties. It should be noted that CAPTAIN DEEPESH has no control over the specific costs of non-EU countries and that it is the buyer’s responsibility to contact his local customs office for further information.
ARTICLE 5 / DELIVERY
CAPTAIN DEEPESH processes orders from Monday to Friday (except holidays), within an average of 48 hours. At certain times (especially during sales, Christmas, private sales), the processing time may be longer due to the greater number of orders to be processed. It is necessary to add to this deadline the transport time, the delivery of the orders being ensured by different delivery services according to the country. The maximum delivery time, including transport, is 15 working days from the date of validation of the order, unless expressly stipulated otherwise before the order is placed and before the final validation of the order. In all cases, the CLIENT automatically receives an email informing him of the shipment and the follow-up of his order. CAPTAIN DEEPESH will do everything in its power to deliver the order to the delivery address within the expected delivery time. The buyer is responsible for correctly entering the delivery address. In the event of a problem sending an order due to an error in the delivery address (error that is attributable to the buyer), CAPTAIN DEEPESH can not be held responsible for the loss of the shipment .
ARTICLE 6 / DELIVERY FEES
Captain Deepesh offers free shipping to all destinations that can be selected at the time of order.
ARTICLE 7 / PAYMENT AND SECURITY
The payment of the purchases must be made using a bank card (Credit Card, Visa, Mastercard), via HiPay. The order will be registered upon acceptance of payment by the banking service. The CUSTOMER must enter the card type, name on the card, card number, expiry date and security code located on the back of the card in the places provided for this purpose.
The CLIENT’s bank account will be debited at the time of placing the order. CAPTAIN DEEPESH uses all means to ensure the confidentiality and security of the data transmitted on the web and on the website www.captaindeepesh.com. As such, the website uses a module that encrypts the bank details of the CLIENT’s credit card using Secure Socket Layer (SSL). These coordinates never pass in clear on the network.
ARTICLE 8 / WARRANTY AND REPAIR
The warranty covers manufacturing defects affecting the watch itself for a period of twelve months from the date of purchase. The warranty on a watch covers the movement and not other parts, such as glass or bracelet. The wear and tear visible on the case and the wristband of a watch must be considered as normal consequences of the use. The effects of perspiration on the bracelet differ from person to person, depending on the degree of acidity of the skin.
The warranty does not apply to:
– Damage resulting from improper use, such as scratches, falls, rebounds;
– Damage caused intentionally;
– Normal wear or aging of the materials used (scratches, etc. on the case and / or the crystals, alteration of the color of the bracelet and scaling of the veneer);
– In cases where the point of sale and the date of purchase are not indicated on the warranty voucher, or if this information has been rewritten;
– If the guarantee is not supplied with the watch.
Parts other than those mentioned above are not covered by this warranty. To request a warranty replacement, use our contact form, available on the “Contact Us” page. In the e-mail, you must indicate your name, address and order number and provide a detailed description of the problem encountered.
Please note that all repairs or replacements will be billed in cases where warranty repair is not applicable.
Replacement of the battery will be charged even during the warranty period.
The case, dial, hands, crystal, watch strap and other components of the watch may be replaced with substitute components if original parts are not available.
This warranty gives you the right to receive a free replacement, in accordance with these terms and conditions of use and within the prescribed time limit, and does not restrict any legitimate right of the customer.
ARTICLE 9 / INTELLECTUAL PROPERTY
All elements of the CAPTAIN DEEPESH site, whether visual or sound, are protected by copyright, trademarks or patents. They are the exclusive property of CAPTAIN DEEPESH. Any total or partial reproduction, modification or use of this trademark, and more generally than any other intellectual property rights attached to the site, for any reason and on any medium whatsoever, without the express prior consent of CAPTAIN DEEPESH, is Strictly prohibited.
ARTICLE 10 / APPLICABLE LAW
These conditions are subject to UK law. In the event of a dispute, CAPTAIN DEEPESH and the CUSTOMER will try to resolve this one amicably, by means of the customer service whose contact details are mentioned on the site www.captaindeepesh.com. In case of failure of the transaction, the competent court in case of dispute will be that of the domicile of the defendant.
ARTICLE 11 / DURATION
These conditions apply for the duration of the online services provided by the company CAPTAIN DEEPESH.
ARTICLE 12 / CUSTOMER SERVICE
For any request and question, the CLIENT CAPTAIN DEEPESH service is at your disposal:
– By email: firstname.lastname@example.org
– By mail to CAPTAIN DEEPESH LTD, 20-22 Wenlock Road – N1 7GU – London